*Privacy Policy*
At *RISHIRAJ DIAMOND*, we value the trust you place in us when you use our services and share your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, make a purchase, or engage with us in any other way.
By using our website, you agree to the terms and conditions outlined in this Privacy Policy.
*1. Information We Collect*
We collect the following types of personal information when you use our services:
- *Personal Identification Information:* Name, email address, phone number, billing and shipping addresses, payment information.
- *Transaction Information:* Purchase history, product preferences, payment details.
- *Device Information:* IP address, browser type, device type, and browsing behavior to enhance user experience.
- *Cookies and Tracking Technologies:* We use cookies to track your preferences, remember login details, and understand how you use our website to improve our services.
*2. How We Use Your Information*
We use the information we collect for the following purposes:
- *Order Processing and Delivery:* To process and fulfill your orders, communicate delivery status, and provide customer support.
- *Payment Processing:* To handle payments securely using trusted payment gateways.
- *Marketing and Communication:* To send promotional emails, newsletters, offers, or other marketing materials that may interest you, based on your preferences. You may opt out of these communications at any time.
- *Improvement of Services:* To analyze usage data, improve user experience, and enhance our product offerings and website features.
- *Compliance:* To comply with legal obligations and resolve disputes.
*3. Data Protection and Security*
We are committed to protecting your personal information. We implement industry-standard encryption and security protocols to ensure the safety of your data.
- *Data Retention:* We only retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, after which it will be securely deleted or anonymized.
- *Third-party Access:* We do not share your personal information with third parties for marketing purposes unless you have provided explicit consent.
*4. Sharing of Information*
We may share your personal information in the following cases:
- *Third-Party Service Providers:* We use third-party service providers (such as payment processors, shipping companies, and email marketing services) to assist in delivering our services. These providers are contractually obligated to maintain the confidentiality of your information.
- *Legal Compliance:* If required by law, or in response to a legal process (e.g., a court order or government investigation), we may disclose your personal information.
- *Business Transfers:* In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
*5. Your Rights and Choices*
You have the right to:
- *Access and Update Your Information:* You may access or modify your personal information by logging into your account on our website or contacting our customer support team.
- *Opt-Out of Marketing Communications:* You can unsubscribe from promotional emails by clicking the unsubscribe link at the bottom of any marketing email or by updating your preferences in your account settings.
- *Request Deletion of Your Data:* You may request the deletion of your personal data by contacting us. Please note that some data may be retained for legal or business purposes.
*6. Cookies and Tracking Technologies*
We use cookies and similar tracking technologies to enhance your user experience, personalize content, and analyze how you use our website.
- *Essential Cookies:* These are required for basic functionality, such as logging in or processing orders.
- *Performance Cookies:* These help us understand website usage and improve site performance.
- *Advertising Cookies:* These track your browsing behavior across sites to provide targeted ads.
You can control cookie preferences through your browser settings, but please note that disabling cookies may affect your ability to use certain features of our website.
*7. Changes to This Privacy Policy*
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with an updated “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.
*8. Contact Us*
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:
- *Email:* rishirajdiam@gmail.com
- *Phone:* +91 9099620320